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Carta -> Computershare
Will signing up with Carta help with Aptera IPO?
- 55 Replies
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Carta -> Computershare
updated 1 week ago 29 Members · 55 Replies -
Hello all,
Aptera has recently transitioned our equity management system to Carta. The goal is to ensure greater regulatory compliance and ease of future transactions for our investors. More information about Carta is below. If you have questions about the information shown in Carta, please contact our finance team at equity@aptera.us. We appreciate your ongoing support of Aptera and our movement towards solar mobility.
Thank you!
Sarah
About Carta:
Carta (formerly eShares) is a software platform for founders, investors, and employees to manage equity and ownership. Carta helps companies and investors manage their cap tables, valuations, portfolio investments, and equity plans. Carta’s mission is to map and expand the global ownership network in order to increase liquidity and transparency between shareholders.
Carta manages billions of dollars in equity at more than 10,000 private companies, public companies, and investors and is an SEC-registered transfer agent.
For more information, visit carta.com.
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Why didn’t we hear anything from Aptera on this before we received something from Carta?
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Hi Gordon, it was our intention to give you a heads up about this transition in advance. We apologize that didn’t happen and you received an automated email instead of a personalized communication from our team at Aptera.
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Some Fresh news about Computershare. When I started my registration on their site my online verification didn’t work so there was a message that letter would be sent to my physical address with info to login. I just received that letter today – about 10 days of waiting for it. I was able to successfully login and see my account now. Whoohoooo! I logged out and logged back in, works perfect now. Just sharing this for others that are waiting for the letter to get access to their account. Should be anytime now for the letters to arrive. 😀
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Nice of Sarah to take time out of her busy day to sort of tell us they have turned our individual private information over to someone. Not a good thing for any responsible company
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Hi Harold, your privacy is of utmost importance to us. Only your email address, security amount and share class was entered into Carta. No other personal information will be uploaded without first notifying you. I sent you a message via email as well, so please reach out to me directly with any further questions.
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I clicked the Carta link, set a password, verified my email address, then couldn’t log in the new credentials getting, “You have entered an invalid username or password. Verify your information and try again.”
Thinking the site silently choked on the long password generated by my password wallet I clicked the “forgot password” link, entered the email address I just “verified”, and received, “Sorry, that email address is not registered with this site.”
Great. Now I get on the phone with Aptera? Carta?!
Edit: Logging in and resetting the password failed because I was using the newly verified “backup” email address instead of my Aptera investing account email.
- This reply was modified 12 months ago by
Chris Quartetti. Reason: Found solution
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Hi Chris, please email our finance team at equity@aptera.us and they will get you all squared away with your new account on Carta.
- This reply was modified 12 months ago by
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I set up a Carta account. When I reviewed my 3 investments of over 10K each, all indicated I was issued 117 shares. I guess the info was not transferred correctly. Hopefully then will correct it soon, I did not accept the certificates.
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I had the same issue, and the same 117 share counts.
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Carta is working on uploading the correct share counts to correct for this issue, please report the problem by emailing equity@aptera.us and include your Certificate Number. During this phase of the implementation we did not upload the individual Wefunder investments. For now you can continue to access that information through Wefunder.
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Gotta say I feel this was a misstep of Aptera’s in not notifying us shareholders first before getting out of blue emails from the internet. Not cool in my estimation.
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Hi Paul, it was our intention to notify all of our investors personally before receiving an automated message from Carta. We are disappointed this happened. We will be sending out a message to everyone today to clarify and ensure all questions are answered. We appreciate your feedback and your support.
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We published a short blog post today with more information about Carta. https://aptera.us/investor-update/
This is an important step towards building Aptera’s equity capabilities and laying the foundation for our planned IPO. If you have any questions, our finance team is standing by to respond by email at equity@aptera.us.
Thanks!
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What happens if I just hang on to the paper certificates? They still hold value right? I can always transfer them in the future right? By transferring them do I allow these Scott Trade, Etrade and the like to take a percentage of the value to line their coffers in the way of fees?
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Your shares need to be transferred to a broker so you can sell them. If you leave them in Carta ( not sure how long they can remain with Carta after IPO??) and stock price skyrockets, you would not be able to sell them and could miss out on nice profit.
I purchased shares of ELIO many years ago before IPO. I did not know how the transfer agent worked and did not have a brokerage account set up. After the IPO the stock went from 12.00 to 75.00 in first few days. I missed out because I did not have brokerage account set up ready to accept the share transfer.
There should no fee by broker to accept transferred shares. You may have to deposit some small amount of funds to open a brokerage account.
I would check out different companies as to there rules and fees. Once your shares are in a brokerage account you can sell, buy or hold them. You then have control
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Hi Owen,
See responses below.
1) Will I have to pay a management fee to Carta if I register my shares with them? Nope
2) Will the shares that I purchased be 1 for 1 after they go through the registration process. That is to say. Will I receive 1 share of Aptera for each share that I have a certificate for? You are correct, will be the same
3) Are there any fees associated with this at all? You will be charged nothing for using this service, the Company covers all charges.
Best,
Aptera Equity Team
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Some good basic information regarding Carta-to-Brokerage transfer timelines:
Hi Owen,
Thank you very much for waiting on us to get back to you. After speaking with Company management and Carta we will not be completing the steps for shareholders to transfer to a brokerage account in the near future. This step is reserved for when we are near to our IPO date. We understand the importance of giving you a heads up before a critical step such as this one so we will be sure to keep you informed with our progress.
Thank you for your support and please feel free to reach out at any time if you have further questions.
Aptera Equity Team
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I have added another $8k investment into Aptera back on June 6, 2022. However, it still hasn’t been updated on Carta showing my new funding from June 6th. When will Carta update this?
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You should email Aptera . equity@aptera.us
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For those who may not have heard or read about the transition:
“Dear Investors,
Thanks for sharing your questions with us about the transition to Computershare. We are writing to share additional information with you about this process.
Starting today, all your certificates in Carta will show as voided. Tomorrow, December 23rd, the Carta data will be transferred to Computershare. Over the weekend, they will run internal tests to ensure everything is set up correctly.
On Tuesday, December 27th, Computershare accounts will be live. In accordance with their policies, Computershare will send an Account Statement to your mailing address which will include your Computershare account number. You will need this account number from the statement or your Tax ID number to set up your account online on Computershare website.
If you would like to create your account after December 27th but before receiving the Computershare account number by mail, you can use your U.S. Tax Identification Number (TIN). If you did not provide a TIN or have a foreign TIN number we will email your Computershare account number on December 27th via equity@aptera.us.
Thank you for your patience with this migration process.
You can contact Computershare directly to assist with account setup, but please wait until after having received your account statement by mail.
Computershare Contact:
- Telephone inquiries: 1-866-595-6048 (U.S.)
- 1-781-575-2798 (International)
- Hours of Operation: 8:30 am – 5:00 pm EST
Best,
Aptera Equity Team”
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For those who want a more in-depth explanation:
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A day later than promised but the email on setting up the account on Computershare was received today.
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Doesn’t seem like I can do anything. Transfer, use website, find my stocks… is it just me?
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@Spenser Pousette I’m guessing that almost no one is in the office this week: If there’s a problem it will most likely be rectified after January 2.
Keep Calm and Don’t Worry – Yet.
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There is a requirement for a newaccount that you confirm your account by entering a confirmation mailed to you. If you just setup uour account you will have to wait for that.
Also you must correct the country in the upperright corner of the login page before logig in
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Just curious – I am assuming that once my shares are transferred over to Computershare, I will have no reason to be looking at my account with Carta. Probably a dumb question, but I am very new to the world of investing.
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@John Wiley you should have received a message on 12/22 which in part said:
“Starting today, all your certificates in Carta will show as voided. Tomorrow, December 23rd, the Carta data will be transferred to Computershare.”
So, other than perhaps officially somehow closing your Carta account, no need to look there anymore.
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It is good to record your cost per share and date purchased. Carta recorded it, but it does not look like Computershare does. It matters for tax purposes when you sell.
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Hi Gordon – It’s a bit roundabout, but at least one way of navigating to this information is to select Portfolio–>View Details–>Actions–>Transactions–>View Details. Everything is recorded there including lot purchase date and cost basis
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I noticed my shares on carta have been “Canceled due to Offboarding.”
What does this mean? Where is my investment?
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@Charles Roth They were moved to Computershare – you should have received several messages about this.
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Okay, set up the new account, just waiting for the verification paperwork.
I did receive exactly three emails. Thank you.
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Well, that’s fascinating:
I received my Computershare “Account Access Confirmation” by mail today.
This evening I used the access code to log in, to find that my investment is now shown as
PRICE Unlisted
VALUE $0.00This does not inspire confidence.
(yes, the full number of shares are shown as being present…)-
To be fair, until it IPOs, the value is somewhat arbitrary/theoretical.
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The shares are worth $10.50 each virtually but since they can’t be traded Computershare correctly lists them as 0 value.
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I have yet to see my charges go from Carta to computer share. Even a few weeks and can’t see any of my stock… help? Please
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I suggest you write to equity@aptera.us.
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I have not even received any notification of the switch-over. My Carta account says the shares are “cancelled” (I do have all records of their actual acceptance of funds and investment) though nothing has come from either Carta or Computershare as a follow-up communication. So, I don’t even know how/where to align the apparently transferred shares to a new TBD Computershare account. I wouldn’t even have known about this except for hearing about it secondhand through this forum. My contact info is up to date and correct. I have reached out to the Aptera investors team twice but they have been unresponsive. Frustrating.
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I’d suggest looking into your junk emails from the afternoon of 12/28/2022 – that’s when the mass email to everyone was sent about the initial steps for the transfer.
Computershare contact web.queries@computershare.com or
- 1-866-595-6048 (U.S.) or 1-781-575-2798 (International)
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Thank you for the recommendations, Gabriel. For whatever unknown reason, no email was ever received, including spam folders, etc. I had contacted my prior email contact address of invest@aptera.us plus a direct contact of a specific Aptera employee, though the employee did not seem to read my email since his response did not address anything. I contacted Carta, who referred me to Aptera, and then I used the separate email you mentioned (equity@aptera.us) plus the Computershares email and got a quick response from Aptera this time (even if not the prior two times). So, I now have the info needed, started the Computershare process, and am waiting on the physical confirmation letter in the mail at this point. Thanks again.
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I got it fixed!! It’s real!! We are good!!! Do not exit the page once you start!! Makes duplicates / problems. Call during right hours you’ll be ok!!
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I already had an account with ComputerShare and the Aptera investment is still not showing.
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You need to follow the steps outlined in the transition message to complete the process.
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I got my physical letter in the mail a couple days ago to finish the computershare process. All my shares show up just fine.
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I’m still having major issues with this Computershare, hate to be that guy but… still have nothing to show then error messages., no help, pointless mail..Seems shady, hope I’m wrong.
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Switched over fully online, no problems encountered, all complete. No complaints from me, but I understand that others may not have had the same experience, hopefully they get assistance in a timely manner.
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Today I almost tossed that unopened sleeve which looked like one of those these millionaire African princes who want you to inherit the wealth of their deceased step auntie in order to evade taxes. Fortunately I decided to open it anyways and it turned out to be the Account Access Confirmation letter containing my personal access code to look at my Aptera shares.
Everything went smoothly. Make sure you still know the answer to those “what’s your grand-grand mother’s maiden name” – stile questions, you really need that stuff.
Also, even if “computershare” doesn’t display the actual value of the Aptera shares, be smart enough to activate the 2 Factor Authentification (Password plus cell phone number), as the first reason why accounts get hacked (regardless if private accounts, companies, hospitals, power plants or municipalities) still is lack of 2FA!
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I asked them if I can set up two numbers for the verification. What happens if I lose my phone? The CRA website allows two.
I’m sure there’s a work around, just wanting to get ahead of any trouble I might experience.
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Yeah I don’t know where to ask for some help, but after I paid for my shares (last summer/fall via the Aptera site and/or Carta?) I never accepted my certificate from Carta. Seems like Aptera moved once or twice and are now on Computershare. I never made an account anywhere after investing.
I don’t know where to get some help, but after I paid for my shares (last summer/fall via the Aptera site and/or Carta?) I never accepted my certificate from Carta. Seems like Aptera shares moved once or twice and are now on Computershare. I never made an account anywhere after investing. I would think Aptera has my email and knows I invested… right?