New Website and Account Problems
I am unable to reset my password on the new website, and when I try to enter my email address on the Forgot Password link, the website is telling me it doesn’t recognize the email address. Somehow, the new website allowed me to create a new account using my existing email address and a new password, but none of my reservation or purchase information is on my new login. I am not sure how my email address was “forgotten” by the website, which makes me think my old account was either lost or not transferred over to the new website. I did send an email to firstname.lastname@example.org, but my past experiences using that method are less than expedient, and I’ve often had to send multiple emails to get a response back.
Any help you can provide will be appreciated.
- This discussion was modified 1 year, 4 months ago by Wyatt Andrews.